The Modest Mom Shop

Frequently Asked Questions

On this page we've tried to collect answers to some commonly asked questions. If you still don't see what you're looking for, feel free to reach out to us through our contact page or email us directly at the address below. We're happy to help!

caroline@deborahandco.com

 

How soon after I place my order will I receive my item(s)?

Almost instantly. Soon after you order is placed you will automatically receive a standard order confirmation email, followed by an email containing a link to your file(s).

How do I download my item(s)?

Once purchased, your file(s) will be available for download in the Order Confirmation page you received. Additionally, you will automatically receive a standard order confirmation email, followed by an email containing a link to your file(s). Click this link to download your file(s) to your device. PLEASE NOTE: This link will remain in your inbox until it is clicked (or deleted). Once it is clicked it will expire within 24 hours

Can I share these with a family member, friend or client?

We kindly ask that you do not resell or redistribute any purchased files from The Modest Mom Shop. Each file is protected by copyright and intended for personal use only. That said, purchased files may be printed multiple times for a single user. If you know of someone who would like their own copy, please direct them to make their own purchase. Our family would greatly appreciate it!

Do you provide customization services for your printables?

We're happy to offer basic customization of our products for a small fee. If you would like to request a particular customization of one of our products, please contact us for further details.

What if I accidentally lose or delete my file?

We get it – stuff happens. If for some reason you accidentally lose or delete your printable within a year of your original purchase, just contact us and we'll gladly re-send you a link containing your printable.